Archive for the ‘customer service’ Category

San Diego State Disable Student Services

March 19, 2016

 

I had to go to SDSU today for my taxes. I am sick and detoxing from my health and surgery. Talk about double duty and not feeling well. Everyone helping with my taxes at the Love Library was super compassionate towards me not feeling well and having to assist me with help.

 

I found a great parking spot off Hardy ave. then had to walk through the center of SDSU to the Love Library for my taxes. As I am trying to fill out papers my mind is struggling to focus as I was shaking. I manage to hold myself up barely. Before I go, I inquired about help getting to my car because the stabbing pain in my stomach was more than I could bare.

 

I call the campus security they don’t help people to cars unless night time. I inquire about other options as I am disabled and they gave me the number to Disabled Services. I call and got a very unkind woman / receptionist I presume.

 

I said I am disabled person on campus and need a ride to my car because I am struggling with my health. She says, “We don’t drive people to their cars” I said, “I just need to get close enough to get to my car.” She then hits me with, “How did you get their!?” I am thinking “Really, who talks to a disabled person like this?” A few long minutes go by and see a van go by. I  called back thought they missed me. Called again as I could hardly stand or sit, so then the Disabled Service receptionist scolded me on the phone for calling back.

 

The two men who picked me up in a cart where kind and got me to the very edge of campus grounds and I could see me car….

 

San Diego State Disabled Services will be getting a call on Monday from The Hayliegh Project regarding the hostile treatment towards me as a disabled person. Thoughts what about the other disabled people who call and need help. What about compassion and empathy for people who are disabled?

 

People’s behavior are not a reflection me it is a reflection of themselves. Problem the reflection wounded a hurt woman today and that was me. .

 

I don’t need to hear, “She may have had a bad day” I had a horrific day and didn’t miss treat anyone for my health issues.

2016 Detoxing

March 15, 2016

2015, was a rough year I endured major surgery and contracted multiple anaerobic bacteria’s. The fear of contracting anaerobic bacteria frightened me out of my skin. I said “God help me” and then I remembered Dr. Whiting with Phoenix Nutritionals.

 

   Dr. Whiting has formulated the “Oxy Cleanse Kit” which kills all viruses, bacteria’s and anaerobic bacteria in the body. The product also kills mold in the body, breaks down chemicals in soft tissue, and helps the body to eliminate from the body.

DSCF8467

 

   On the second round of “Oxy Cleanse Kit” at the end of it, I broke out in the 5 ½ inches long, weirdest, and ugliest hot reddish / pink triangle on my leg. I knew at that point that I needed to stay on detox in order to come out the other side, so I ordered my third round of “Oxy Cleanse Kit” again. Then a few days later, the top layer of skin started peeling off and then yellow puss started festering out my leg. Then a few inches away another wound started.

 DSCF9236

  

 

My doctors called in antibiotics for anaerobic bacterial infection. I honestly said to myself, “I am going to fight this on my own!” My Russian friend she wanted me to try this Russian formula. It is Potassium Permanganate Crystals they have to be formulated correctly to use properly. My leg started healing. Now half way through my third “Oxy Cleanse Kit” I caught a cold and rashes on my face.

 DSCF9242.JPG

DSCF9274 (2)  

 

What I have researched and speaking with Dr. Whiting is that I have to ride this out, so my body can eliminate the toxins, and crude that has been living in my sick body. This is getting rough the fog is making it rough to concentrate. Goals have been put on hold and yet I am trusting in a process even though it is physically and emotionally difficult.

 

https://phoenixnutritionals.com/

 

https://www.yasabe.com/en/san-diego-ca/d-715839516-royal-pharmacy-group-pharmacies-furniture.html

 

http://www.vitacost.com/

 

 

Hidden Disabilities gets it again!

November 17, 2015

How disabled do I have to look to be disabled with the use of a service dog? What happened to me was horrific today. Leaving Costco in La Mesa, my service dog and I were heading to the car. Out of nowhere, I hear this man yelling at me from his car that dogs aren’t allowed in stores. I just ignored him and went on my way then he starts his car and keeps yelling at me and I ignore him again. I get to my car to unload my things and this man pulls his car up next to me and keeps yelling at me about dogs not being in a store. I started yelling, “Help and call 911 please this man is harassing me because I have a service dog!” Two nice men, employees working for Costco started coming over to me. They were stunned themselves. I grabbed my phone as it was in the car and signing in to take pic and call 911 then the man drove off.

 

This is what is called emotional harassed and a violation to my space. Now I am in pain and a bit headachy from the adrenaline that is flowing through my body. It confirms why I need to publish my book on hidden disabilities and discrimination.

Chloe’s World

November 10, 2015

DSCF8767

What can I say Grossmont Hospital is great! My father has been a patient for the last few days due to back surgery; the BIG question is where to rehabilitate? In addition, will my dad go? I am glad I have been running “The Hayliegh Project” one of the services I offer is to act as liaison for people in the hospital who need an advocate to help make decisions for them. Now I can help my parents who had no idea that my dad was going to need extra medical help and / or where to place him?  From the work I have done, I knew right away, where I needed my dad to go and which was the nicest facility.  I also knew we had to jump and be proactive asap. Our caseworkers Will and Carl couldn’t resist a pic w/ Chloe and who couldn’t resist a pic with them!  We also met Daria who works in nutrition not only was she kind, but she couldn’t stop smiling because of Chloe.

Sweet little note: I said, “Dad I know you want out of here and I want you out of here too.” I said, “Dad I cannot even handle ER and when I leave ER I cannot get home fast enough”, so I said, “Dad you have to dial it in and work it out, so you can get home. This means move your muscles!” He was so cute he started lifting his legs in the hospital bed saying, “Kim I moving my legs and I have to dial it in!.” I shared with him how proud I was of him… Go dad!

DSCF8768

What a way to end our day helping my parents and making people smile! WOOF!

#hiddendisabilities #backsurgery #Chloe’sWorld

Chloe’s World

October 12, 2014

It was a beautiful day to shop and meet one of our favorite friends at Vons. Adam is an employee at Vons and always greets with smiles and an upbeat attitude. He is a kind and compassionate soul. We thank Adam for helping with our groceries and taking them to our car. Chloe says Woof!
DSCF6454


%d bloggers like this: